Welcome to The Fabric Cracker Company ("we", "us", "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.thefabriccrackercompany.co.uk ("Site"), and purchase our products.

• Contact Information: Name, email address, shipping address, billing address, phone number
   
• Payment Information: Credit/debit card details or other payment details (processed securely via third-party payment processors)
   
• Communications: Emails, support inquiries, reviews, or other communications
   

• Device & Usage Data: IP address, browser type, device type, pages visited, referring URLs, and usage times
   
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website performance (see Section 6)
   

We use the collected personal information to:

• Process and fulfill orders
   
• Communicate with you about your orders or inquiries
   
• Improve our website, services, and customer experience
   
• Detect and prevent fraudulent transactions and other illegal activities
   
• Comply with legal obligations
   

We only share your personal information under the following circumstances

• Service Providers: Payment processors and shipping companies
   
• Legal Compliance: When required by law, subpoena, or court order
   
• Business Transfers: In the event of a merger, acquisition, or sale of assets
   

All service providers are required to maintain the confidentiality of your information and use it only for the services we request.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
   
• Request correction or deletion of your information
   
• opt out of marketing communications
   
• Withdraw consent at any time (where applicable)
   
• Lodge a complaint with a data protection authority
   

To exercise any of these rights, contact us at info@thefabriccrackercompany.co.uk

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

We use cookies and similar technologies to:

• Keep your shopping cart updated
   
• Remember your preferences
   
• Track website performance and analytics
   

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may limit the functionality of our website.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date". Continued use of our site after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, contact us at:

The Fabric Cracker Company
Email: info@thefabriccrackercompany.co.uk
Phone: 07909915773
Mail: Carn-Nwchwn Farm, St Davids, Pembrokeshire, SA62 6QN